Our Frequently Asked Questions

Our online promo store, accessible at allpromo.biz, is open 24 hours a day, 7 days a week. You can conveniently place orders for new print or promotional products, as well as for re-orders.

If you need assistance (or prefer to brainstorm with a live person!), you can contact Rob Scifo at 1-800-815-1536, extension 102, or email him at rob@breezemarketing.ca.

Rob can guide you through the process or explore alternative marketing products. If you prefer, you can also place your order by phone or email.

Your marketing budget is valuable, and we aim to maximize its impact. We’ve established strategic partnerships nationwide across the US.

These partnerships allow us to regionalize items, resulting in lower shipping costs and faster delivery times for our customers. It’s uncommon for products to ship from outside the country, such as Canada. The only instance where this might occur is if there’s a cost advantage for a specific custom product available or cheaper outside the US, including shipping costs.

We know you are excited to receive your items, as you should be, marketing is a critical part of your business.

If you have any questions regarding your order, complete our Contact Us form and we’ll be happy to provide you with an update.

Once your order ships, you will be notified of the tracking information.
Please know that we strive to brand and ship items promptly while maintaining stringent quality control measures.

A setup charge covers the expenses linked with creating a dye, plate, screen, or setup necessary for printing your logo on the chosen item. It may also encompass the initial customization of the art design.

Yes! We’ve waived setup charges for certain items. If there’s no setup charge, it won’t be displayed on the product detail page.

The standard logo setup charge usually covers a one-color, one-location print.

Additional setup charges may apply for designs that use multiple colors, or if you’re printing on multiple locations on one item. There is no logo setup charge for most exact reorders. However, the reorder must be for the exact same product AND imprint.

For most exact reorders, there’s no setup charge.

However, the reorder must be for the exact same product with the exact same imprint.

We also don’t charge for small edits to printed material such as phone numbers and titles.

We understand that you might not find every item you’re looking for on our promo store. We’re constantly updating our inventory to include new and popular items, but it’s challenging to showcase everything.

The print items featured in our store are corporate-approved designs aimed at maintaining consistent branding across the United States in your respective communities. The items displayed are just a glimpse of what we can offer; we have access to tens of thousands of items.

If you’re searching for something specific and it’s not on our site, please reach out to us via our Contact Us Page and complete the form. We’re committed to responding to you within 24 business hours. Let us know your budget range, target audience, and approximate quantity needed. This information helps us tailor our options to fit your budget and market needs effectively.

We accept the most common and convenient forms of payment including:

• Visa
• MasterCard
• Amex*

*If you would like to pay using your Amex, we can send you a PayPal invoice to allow you to process your payment with your Amex.